The best way for you to verify that an account has been created for you and request the account confirmation email be sent (or re-sent), is for you to contact your company’s SAP Concur administrator.

If this applies to your company, you will need to contact your company’s SAP Concur site administrator. Note: Some companies, although rare, have disallowed their employees from changing their password. Check your inbox for an email from that contains a link to reset your password If the link has expired, you will need to reset your password manually.ġ. The link to get started using SAP Concur, contained in the account confirmation email, expires after 24 hours. Keep in mind, not all companies have a Company Notes section. Many companies put contact information or links to help resources here. If you don’t know how to contact someone in these departments, we recommend asking your direct manager.Īnother option is to look in the Company Notes section of the SAP Concur home page after you have signed in. In most cases, your Concur administrator is in your Accounting, Finance, or IT department. If this applies to you, you will need to contact your company’s SAP Concur site administrator. You will be notified of this when you attempt to obtain your username. Note: Some companies have disallowed users from receiving their username via email.

Verify the email address that appears is your work email addressĥ. If you are sure you have an account, but cannot remember your username, do the following:ģ. The profile must be created by your company's SAP Concur site administrator. Note: Most companies do not use self-registration, which means you cannot create your own SAP Concur profile. If you do not know who this is, speak with your direct manager. The best way for you to verify that an account has been created for you and request the account confirmation email be sent (or re-sent), is for you to contact your company’s SAP Concur administrator. Search your work inbox for an automatically generated account confirmation email from – you might need to check your Junk or Spam folder. If an SAP Concur profile has been created for you, the system should have sent you an email notifying you that you are now set up to use SAP Concur. If you do not know who your SAP Concur Administrator is, reach out to your direct manager. Your company’s SAP Concur administrator is always the best option for resolving any issues related to the SAP Concur tool.

We have provided some information below that will hopefully help you get signed in. There are several causes of this issue that we have outlined below. One of the most common issues we see users of SAP Concur have is not being able to sign in to the tool.

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